Something I hear consistently from business owners is that they don’t need marketing because they get all of their customers from “word of mouth…”
What these business owners are missing is the fact that today’s word of mouth is happening virtually.
People are referring friends to things more often than ever, but it happens through a Facebook share, a link in an email, or a screen shot through text messaging…
So if your company isn’t providing your customers things to be able to send around to their friends, that “word of mouth” you think is so reliable is going to be gone quickly.
What can you do to increase your word of mouth?
I put together a webinar that goes over how businesses should be leveraging digital content to fuel word of mouth, go check it out – http://bit.ly/2o221zT